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UPDATE: Samsung keylogger is false alarm

Part 1 – The Discovery

Security Strategies Alert By M. E. Kabay and Mohamed Hassan Mohamed Hassan, Network World
March 30, 2011 12:07 AM ET
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[UPDATE: After a thorough investigation by Peter Stephenson, it was determined that no keylogger was found and an apology has been issued.]

[UPDATE: Samsung has launched an investigation into the matter and is working with Mich Kabay and Mohamed Hassan in the investigation. Samsung engineers are collaborating with the computer security expert, Mohamed Hassan, MSIA, CISSP, CISA, with faculty at the Norwich University Center for Advanced Computing and Digital Forensics, and with the antivirus vendor whose product identified a possible keylogger (or which may have issued a false positive). The company and the University will post news as fast as possible on Network World. A Samsung executive is personally delivering a randomly selected laptop purchased at a retail store to the Norwich scientists. Prof. Kabay praises Samsung for its immediate, positive and collaborative response to this situation.]

[UPDATE 3/31/11: Samsung has issued a statement saying that the finding is false. The statement says the software used to detect the keylogger, VIPRE, can be fooled by Microsoft's Live Application multi-language support folder. This has been confirmed at F-Secure and two other publications, here and here.The headline on this article has been changed to reflect this new information.]

[UPDATE 3/31/11: GFI Labs, the maker of VIPRE, has issued an explanation and apology for generating the false positives that led to these articles: "We apologize to the author Mohamed Hassan, to Samsung, as well as any users who may have been affected by this false positive."]

[UPDATE 3/31/11: Mich Kabay writes: A Samsung executive personally flew from Newark, N.J., to Burlington, Vt., carrying two unopened boxes containing new R540 laptop computers. These units were immediately put under seal and details recorded for chain-of-custody records. At 17:40, Dr Peter Stephenson, Director of the Norwich University Center for Advanced Computing and Digital Forensics, began the detailed forensic analysis of the disks. We expect results by Monday.]

Read more about security in Network World's Security section.

M. E. Kabay, PhD, CISSP-ISSMP, specializes in security and operations management consulting services and teaching. He is Chief Technical Officer of Adaptive Cyber Security Instruments, Inc. and Associate Professor of Information Assurance in the School of Business and Management at Norwich University. Visit his Web site for white papers and course materials.

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