William Heitman

William helped launch The Lab in 1993 to provide Fortune 500 companies with a more effective option for achieving self-funding operations improvements that deliver meaningful and measurable benefits without new technology. He remains closely involved with all initiatives to ensure that The Lab’s projects deliver the targeted benefits and that clients are satisfied with the work. In his ten-year consulting career prior to joining The Lab, William worked as a manager with CapGemini and a predecessor strategy consulting firm named The MAC Group. He has led strategy development and operations improvement efforts for senior management across major supply chain and services businesses. Earlier in his career, he worked in the engineering and construction management industry.