Resource Library
Network World has assembled a comprehensive reference collection of technical resources to help guide your decision making.
Reduce risk with your SAP to Azure migration
Build reliable, high performance landscapes as you upgrade and migrate to Azure.
SAP Case Study: CONA Services
Coke Bottlers get a sweet deal from CONA Services, Microsoft Azure and Azure NetApp Files
Top considerations for cloud-native databases and data analytics
Accelerate delivery with containers and Kubernetes
Delivering the Digital Workplace: The Convergence of Organizations, Technology and People (Wherever They Are)
Adoption of the digital workplace has clearly been accelerated since the COVID pandemic.
Chatbot Success: How to Save Time, Money & Effort in Customer Interactions
Automation technologies are here, and they’re giving all businesses a chance to rethink their service models and reshape their customer journeys to truly meet customer needs.
Comm100 Chatbot Resolves 91% of Assigned Live Chats for Tangerine
In today’s competitive environment, failure to resolve customer issues quickly and completely isn’t an option.
Intelligent Enterprise Powered by AI
Embracing AI is no longer a choice. Organizations that embrace it will thrive. Those that don’t will be left behind.
Supercharge Your Agents with Intelligent Assistance
If you’re reading this, it’s likely because you haven’t implemented any of these types of technology yet and you’re curious about how to get started.
Reporting is Useless Unless it Leads to Action
In this eBook we discuss how to employ disciplines such as the 10-minute rule, building trust, and using an agreed visual framework to convince your team to engage with your business effectively and positively.
Building vs. Buying Embedded Business Intelligence
Software companies face mounting pressure to provide in-application business intelligence capabilities.