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White Paper | Presented by BMC Software

BMC Helix: Helping Companies Blaze Their Own DX Paths

As organizations undergo digital transformation, they are exploring new ways to deliver IT service management. The traditional model of ITSM is changing – and a new way of thinking has arrived with cognitive service management (CSM). CSM brings the enterprises flexibility and choice in the DX journey.

White Paper | Presented by BMC Software

CIOs ID Three Technologies That Are Shaping Digital Transformation

In this tech dossier, gain a deep-level of understanding about where organizations are headed with these critical tools.

Cloud, Cognitive and Containers Integral to Future Service Management

An IDG survey among 200 U.S.-based IT decision makers looked at the technologies and strategies that will drive companies toward their transformation goals. View this infographic for a snapshot of the top trends organizations expect to shape the future of ITSM.

Viewpoint | Presented by BMC Software

How Cognitive Tech is Shaping the Future of Service Management

Nayaki Nayyar of BMC explains how business can be ready for this next phase in cognitive service.

Viewpoint | Presented by BMC Software

The Journey to Drive Service From the Cloud

Legacy media company Dow Jones is now focused on a digital future and accomplishing that change with container-based cloud technology. Simon Clark, vice president of infrastructure and operations with Dow Jones, gave us a look at how the company is tackling digital challenges.

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