Resource Library
Network World has assembled a comprehensive reference collection of technical resources to help guide your decision making.
Post COVID-19 GEP 2020 Outlook: Essential Trends and Impacts in Business and Technology
In many ways, the world seems poised for major change. Global markets, though broadly coasting on a bull run, are facing more concerns, and changes in the business cycle are increasingly predicted.
3 Immediate Actions to Mitigate Supply Risks and Disruption Right Now
At this writing, it is impossible for anyone to predict the full extent of the COVID-19 pandemic, or its full impact on businesses — and certainly not on individual supply chains.
Contact Center Outsourcing: Key Trends and Procurement Best Practices
Many if not most companies claim that providing great customer service is one of their topmost priorities. Good thing because customers’ expectations regarding service quality have been rising steadily.
CPO Study 2020: Automation Drives Procurement Forward
As the ProcureCon CPO Study goes into its 3rd consecutive year, we have refocused the theme of our study from the assessment of our respondents’ digital transformations to the impact that the integration of technology will have upon their continued operations and their ability to influence their organizations’ trajectory.
Debunking Best-of-Breed: Why the Single-Software Strategy is the Only Way to Transform Procurement
To get procurement working effectively, you need to find ways to overcome previously systemic problems by identifying the gaps, then bridging them.