The Total Economic Impact™ Of Dell's PC Lifecycle Services

Both public and private organizations acknowledge that managing the PC life cycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. Dell and Intel® commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging Intel® vPro and Dell's ProDeploy Plus and ProSupport Plus services. Forrester surveyed 101 IT decision makers at large organizations in the US, Canada, UK, France, and Germany. Access this study to learn about the potential financial impact of the costs associated with services throughout the PC life cycle.