The Benefits of Blending of ITSM and ITOM

In an age of tech disruption, minimizing complexity and eliminating boundaries is key to collaboration. BMC Software CTO Ram Chakravarti discusses the benefits of IT service management (ITSM) and IT operations management (ITOM) convergence.

In this interview, readers will learn about:

•    Why ITSM-ITOM convergence is important
•    How convergence can benefit business
•    BMC Helix's unique proposition for ITSM-ITOM convergence