Collaboration Software

Yammer adds external groups feature

Messaging system lets you add people from other networks

Why Microsoft is your best strategic partner for the future

Avanade CEO Adam Warby details how a $2 billion IT services company is capitalizing on new Microsoft cloud and collaboration capabilities to power digital transformation projects.

Why outsourcing customers are terminating their call center deals

No longer content with simply lower costs, call center outsourcing buyers are looking for providers to deliver emerging technology and improved business outcomes as well.

The Golden State Warriors demonstrate how to use group chat technology for success

The only thing hotter than chat apps right now is basketball’s Golden State Warriors. Here’s how one enabled the other.

Why you need a CSO/CISO

When it comes to security, you're better off employing a specialist. However, according to recent research, less than half of companies employ a CSO/CISO.

Chuck Robbins rewires Cisco

Cisco’s acquisition of Synata brings search to Spark

6 secrets to mastering Slack

Smarter communication isn’t magic. But with these tips, it’ll be hard to tell the difference

Skype for Business gets a boost while the TV version fades out

The business version will make conference calls much easier.

How to avoid collaboration overload

Collaboration can do wonders for your organization's productivity, but there's a dark side. With an increase in collaboration comes an increase in burnout and attrition. The good news: Technology can help.