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Cord cutting is happening. No it's not. Yes it is. No it's not...

Numbers streaming about cord cutters, cord nevers and hangers-on

By Bob Brown

Mar 29, 20173 mins

AT&TSmall and Medium BusinessSmartphones

Articles

18 companies that suck at customer service

A recent Forrester Research report shines a spotlight across different industries on companies whose people skills leave a bit to be desired, to say the least.

By John Webster

Nov 4, 2015 11 mins

CareersComcastData Center

Comcast gets defensive with 2-Gig fiber service, Gigabit Pro

Comcast will soon bring 2-gigabit fiber internet to its customers in Atlanta, in a move it probably wouldn't have made had its competitors not forced its hand.

By Steven Patterson

Apr 3, 2015 2 mins

Comcast

Mayors of Boston, Seattle, KC, others: No more muni broadband restrictions, please

U.S. cities ask FCC to clear way for public utility Internet services.

By Jon Gold

Jan 29, 2015 3 mins

ComcastInternetNetworking

Why Comcast's pro-net neutrality ads are totally disingenuous

The giant cable company and ISP is running commercials claiming to support the "Open Internet." Don’t believe it for a second.

By Fredric Paul

Dec 16, 2014 4 mins

ComcastLaws and RegulationsWi-Fi

Comcast sued for launching public Wi-Fi hotspots from customers' routers

Customers complain of higher electric bills, slower internet speeds since Comcast used their in-home routers to launch public Wi-Fi hotspots.

By Colin Neagle

Dec 9, 2014 3 mins

ComcastWi-Fi

City rejects Comcast, but resistance is futile

Worcester, Massachusetts, is fighting a losing battle against Comcast's plan to take over its cable and internet customers.

By Colin Neagle

Oct 15, 2014 2 mins

ComcastTelecommunications Industry

Streaming rankings slam Verizon and AT&T’s fiber

Comcast’s cable service is a lethargic 2.82 Mbps, and in the No. 21 spot at Netflix; and Time Warner Cable is at a lumbering 2.16 Mbps, and is in the No. 44 position.

By Patrick Nelson

Aug 12, 2014 4 mins

ComcastNetworkingTelecommunications Industry