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Kyndryl lays off staff in search of efficiency

The layoffs are part of a restructuring initiative aimed at improving efficiency and customer service, Kyndryl says.

By Anirban Ghoshal

Mar 30, 20232 mins

CareersData CenterManaged IT Services

Articles

When to host your Website's security

Does managed website hosting provide stronger security than self-hosting?

By Kacy Zurkus

Aug 26, 2015 6 mins

Data CenterOutsourcingSecurity

Is Vietnam a viable offshore outsourcing alternative?

Although much smaller than India, Vietnam is emerging as an attractive option for IT service buyers seeking niche solutions. One of the first software testing providers to set up shop there shares some thoughts on this emerging market.

By Stephanie Overby

Aug 24, 2015 7 mins

Data CenterOutsourcing

How to build better SLAs for more strategic applications outsourcing

Service-level agreements need to not only look good on paper, the must deliver business results in real life. Here’s how to create more effective SLAs for application development and maintenance.

By Stephanie Overby

Aug 21, 2015 7 mins

CareersData CenterOutsourcing

Donald Trump, zingers and all, emerges as sharp H-1B critic

The leading GOP presidential candidate wants a ‘hire Americans first’ rule

By Patrick Thibodeau

Aug 17, 2015 3 mins

CareersH-1B VisasOutsourcing

As it sets IT layoffs, Citizens Bank shifts work to India via Web

Jobs for some IT employees will end in December

By Patrick Thibodeau

Aug 13, 2015 4 mins

CareersIBMOutsourcing

IT customers slow to embrace outsourced DevOps

While enterprises are experimenting with new DevOps application delivery methods, they’re not yet convinced that their IT service providers can help with the transformation.

By Stephanie Overby

Aug 7, 2015 3 mins

Data CenterOutsourcing

Will the White House disappoint on H-1B displacements?

The Obama administration is either preparing for action on H-1B 'abuse,' or it will punt to Congress

By Patrick Thibodeau

Jul 17, 2015 5 mins

CareersH-1B VisasOutsourcing

Why the IT outsourcing model is moving away from manic multisourcing

The prevailing IT outsourcing model has shifted from a single provider approach to managing a host of best-of-breed vendors. But the pendulum may have shifted too far in the direction of multisourcing as IT leaders now try to get a handle on their outsourcing portfolios.

By Stephanie Overby

Jul 16, 2015 4 mins

CareersData CenterOutsourcing

Top 5 factors driving domestic IT outsourcing growth

Despite insourcing efforts, the expansion of nearshore centers is not necessarily taking work away from offshore locations. Eric Simonson of the Everest Group discusses the five main drivers responsible for the rise in domestic outsourcing, why Indian providers dominate the domestic landscape and more.

By Stephanie Overby

Jul 10, 2015 6 mins

CareersData CenterOutsourcing

IT workers replaced by foreign labor may regain federal benefit

Southern California Edison workers may have been among the last to qualify under Trade Adjustment Assistance

By Patrick Thibodeau

Jun 24, 2015 4 mins

CareersData CenterOutsourcing

How to structure an outsourced IT project for less risk, more leverage

Large-scale IT outsourcing deals are doomed to fail if you don’t structure the project properly. Therefore, it’s imperative that during the negotiating and contracting phase you lay the groundwork to mitigate the risks and maintain leverage.

By Stephanie Overby

Jun 19, 2015 4 mins

CareersData CenterOutsourcing