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opinion

Genesys CMO Shares Contact Center Trends

UC Integration, Cloud Services, and Untethered Access are Key

By Larry Hettick
Apr 1, 2014 2 mins
Unified Communications
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Open-Xchange adds spreadsheet program to its online app suite

OX Spreadsheet offers online collaboration and allows editing of Excel documents

By Loek Essers
Apr 1, 2014 3 mins
Enterprise Applications Office Suites Open Source
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Twitter looks to cash in on TV-related tweets overseas

Two acquisitions could help Twitter develop new advertising partnerships overseas, one expert said

By Zach Miners
Apr 1, 2014 2 mins
Enterprise Small and Medium Business Technology Industry
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Yahoo reportedly launching YouTube rival

A popular video site would help Marissa Mayer mend Yahoo's image

By Sharon Gaudin
Mar 31, 2014 4 mins
Facebook Productivity Software YouTube
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Avaya tried to monopolize maintenance, jury says in $60M verdict

A third-party provider sued, saying it was locked out of servicing Avaya equipment

By Stephen Lawson
Mar 31, 2014 5 mins
Collaboration Software Small and Medium Business Telecommunications Industry
news

Bing adds context to people, places with ‘snapshot’ feature

The tool shows results in a panel with related information from various sources

By Zach Miners
Mar 31, 2014 3 mins
Cellular Networks Mobile Device Management Small and Medium Business
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Tip of the Hat: Facebook’s Oculus buy a smart move

Whether the $2 billion deal to buy a startup proves successful isn't the point; tech companies must make bold moves to get 'the next big thing'

By Mike Bucken
Mar 31, 2014 2 mins
Collaboration Software Facebook Small and Medium Business
opinion

Decision Toolbox Succeeds With Masergy Cloud Platform

Easy to Use APIs Help Integrate Custom Apps

By Larry Hettick
Mar 29, 2014 2 mins
Unified Communications
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Trial to proceed in Silicon Valley employee ‘no poaching’ case

A judge ruled that the evidence should be considered in a jury trial beginning May 27

By Zach Miners
Mar 29, 2014 2 mins
Adobe Apple Small and Medium Business
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Why Zuckerberg prefers drones to Google’s balloons

The Facebook chief explains some of his thinking behind Internet access delivered via drone and satellite

By Zach Miners
Mar 29, 2014 5 mins
Collaboration Software Facebook Small and Medium Business
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