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ezTalks Onion: all-in-one videoconferencing is under-baked

Quick setup, access across devices make this an interesting, eventual video play

By Keith Shaw

Dec 23, 2016 5 mins

Collaboration Software Small and Medium Business Videoconferencing

2017 tech outlook — and saving predictions from the digital dustbin

Chatbot onslaught, 5G hype machine on tap for 2017; plus looking back on 2016 predictions

By Bob Brown

Dec 21, 2016 5 mins

Amazon.com Apple Small and Medium Business

2016’s biggest social media stories

Social media had undue, and dangerous, influence on the presidential election in 2016, and Microsoft closed one of the highest-profile acquisition in social media history. These are just two of CIO.com's picks for the most significant social stories

By Matt Kapko

Dec 21, 2016 4 mins

Facebook Internet Social Networking Apps

2016: The year in tech companies’ public apologies

Tech vendors lay it on thick, are "impossibly sorry" for breaking your hearts and trust in 2016

By Bob Brown

Dec 20, 2016 11 mins

Apple Small and Medium Business Smartphones

VOSS and LayerX partner up to improve UC management

Integrating the data created from the VOSS-4-UC suite with the LayerX analytic engine makes it easier to manage Unified Communications applications

By Zeus Kerravala

Dec 20, 2016 3 mins

Unified Communications VoIP

Conversica raises truckloads of cash to apply AI

Artificial intelligence seems to be a huge growth area. Every vendor wants to be there, and investors have given Conversica $34 million in Series B funding for its AI software.

By Ben Kepes

Dec 15, 2016 4 mins

Email Clients Enterprise Applications

5 things you should do following the Yahoo breach

The massive data breach can be an opportunity to do some cleanup and implement security recommendations

By Lucian Constantin

Dec 15, 2016 6 mins

Email Clients Security

Microsoft’s collaboration strategy seems messy

Microsoft's Office 365 suite recently expanded with more apps for enterprise collaboration, but will the-more-the-merrier approach prevail, or is consolidation inevitable?

By Matt Kapko

Dec 14, 2016 7 mins

Collaboration Software Microsoft Small and Medium Business