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Microsoft’s fascinating GigJam service is open to anyone who wants an invite

It's an interesting combination of tech that's aimed to help people work together quickly

May 12, 2016 3 mins

Collaboration Software Microsoft 365 Small and Medium Business

8 awesome (and sometimes free) conference call services

Conference call services want your business — even those that offer free plans — and their feature sets are getting better all the time.

By Ed Tittel and Kim Lindros

May 12, 2016 8 mins

Collaboration Software Internet Small and Medium Business

Slack is letting its users take their chat credentials to other apps

The new feature pits the popular chat app against the likes of Facebook, Twitter and Google

By Blair Frank

May 10, 2016 2 mins

Collaboration Software Enterprise Applications Small and Medium Business

The contract process, and software’s role in it

Contract management and negotiation might be boring, but it's a critical piece of the enterprise world

By Ben Kepes

May 9, 2016 3 mins

Collaboration Software SaaS Small and Medium Business

Can UC keep remote workers engaged?

For something that seems so simple in theory, unified communications can be hard to pull off in practice. But it might be the only thing helping to keep your distributed workforce engaged.

By Jen Miller

May 9, 2016 5 mins

Collaboration Software Small and Medium Business Unified Communications

Twitter blocks access to analytics around its data for US intelligence agencies

Twitter says Dataminr is not authorized to sell the data for surveillance purposes

By John Ribeiro

May 9, 2016 3 mins

Internet Security Social Networking Apps

That massive reported ‘data breach’ was just hype, Mail.ru says

'The data is fake,' one security expert suggests

By Katherine Noyes

May 6, 2016 4 mins

Email Clients Google Microsoft

Emergency call location for mobile UC: slow progress on E911 improvements

The current unified communications E911 system works but in the most unsatisfactory manner

By Peter Thornycroft

May 6, 2016 5 mins

Small and Medium Business Unified Communications Wi-Fi

5 videoconferencing fears (and how to overcome them)

Videoconferencing continues to gain in popularity as a way to save both time and money, not to mention increase collaboration among a distributed workforce. Here’s how to make the most of the medium.

By Kristin Burnham

May 4, 2016 7 mins

Collaboration Software Small and Medium Business Videoconferencing

Sharepoint is going mobile this year with a new app

The collaboration platform's roadmap also includes machine learning-based capabilities and more

By Blair Frank

May 4, 2016 4 mins

Collaboration Software Microsoft 365 Small and Medium Business