Unified Communications

Law Firm CIO Makes the Case for Microsoft Lync

TokBox CEO Comments on WebRTC Platform as a Service

Cloud-Based Offers Can Improve the End User Experience

Genesys CMO Shares Contact Center Trends

UC Integration, Cloud Services, and Untethered Access are Key

Decision Toolbox Succeeds With Masergy Cloud Platform

Easy to Use APIs Help Integrate Custom Apps

Mitel, ShoreTel, snom Offer New VoIP Phones

Genesys Acquires Solariat to Enhance its Social Analytics

News from Dimension Data, Vidyo, and 8×8

Expanded UC Portfolios, Contact Center Features Highlighted

‘Cake Boss’ bakery uses unified communications to streamline sales

Avaya provides infrastructure for business boosted by success on reality TV

Startups flock to Web RTC for browser-based videoconferencing

Products based on Web RTC emerge at Enterprise Connect

Microsoft’s Lync surging as PBX choice in North America

Lync is No. 3 among businesses with more than 100 phone extensions

Enterprise Connect 2014: Has UC Finally Caught On?

Insights from Leading UC Solutions Providers