Vendors and Providers

iOS 9 now on two-thirds of Apple’s iPhones, iPads & iPod touches

18 companies that suck at customer service

A recent Forrester Research report shines a spotlight across different industries on companies whose people skills leave a bit to be desired, to say the least.

Sprint reports bigger-than-expected loss, stock sags 7%

CEO boasts of customer improvements, but carrier plans $2B in cuts in 2016

T-Mobile offers users free 4G LTE CellSpot to boost indoor cellular coverage

Mini tower will enable as many as 16 calls or data sessions

IBM pumps up its hybrid-cloud muscle with Gravitant buy

The Texas company's technology aims to make it easier to integrate mixed cloud environments

Juniper steps up its data center game

8 lessons Apple is learning from 8 mobile health apps

Open your phone and say Ahh

Users reporting problems with Microsoft’s Surface Book laptop

Microsoft has some software updates to make because Surface Books have issues.

How Cisco’s digital transformation is driving business outcomes

As Cisco strives to digitize its business, CIO Guillermo Diaz and the rest of the senior management team are aligning IT to achieve business outcomes.

Microsoft ends Windows 7 Pro reprieve on new PCs

Computer makers must stop building Windows 7 Professional PCs on Oct. 31, 2016