Analytics

How Assurant Solutions Saved Customers From Call Center Hell

What We’re Reading from the Nov. 1 Issue of CIO Magazine

IBM revs up BI strategy with Cognos 10

iPhone support and collaboration tools are among the new features

SAP’s in-memory analytics boxes set for November release

More partners, including Cisco and Intel, are joining the HANA ecosystem

EMC tackles big data with Greenplum appliance

Hadoop pitched for business intelligence

Written as Web indexing software, Hadoop is being marketed as a tool for complex business intelligence tasks

Visualization and presentation

Researchers argue for smarter traffic lights

Traffic light-based analytics could be used to help speed traffic, Santa Fe Institute researchers argue

How to put IT in the user’s seat

Monitoring the user experience shows how real users interact with Web applications

It’s Not Just About Social Apps: Hadoop is for the Enterprise Too

Q&A with Hadoop World presenter Rod Cope of OpenLogic