8×8 has launched its cloud-based business communications services across Canada, marking the company’s first international offer outside of the U.S. 8×8 also announced that it plans to extend its reach to other countries in the future. 8×8’s services will be delivered from its network of data centers in the U.S. and Saskatchewan, Canada.
BACKGROUND: 8×8 upgrades mobility solution
The 8×8 Virtual Office cloud communications suite will be available immediately in most Canadian provinces, offering small and midsize businesses (SMBs) services such as hosted VoIP, contact center, UC and videoconferencing. Customers can select local phone numbers within their province or use virtual numbers from Canada, the United States and around the world, saving inbound callers the expense of long-distance charges. Companies with locations in Canada and the United States can avoid toll charges with virtual PBX enabling extension dialing supplied by 8×8. The company’s Virtual Office service also offers service extensions to smartphones and tablets at no additional charge.
According to the company, all 8×8 services comply with applicable Canadian laws such as the ability to locate 911 callers and Canadian tax laws. Commenting is a statement, 8×8 Chairman and CEO Bryan Martin said, “8×8’s cloud communications services are designed to provide the reliability, flexibility and scalability that Canadian companies need. More than 30,000 U.S. businesses use 8×8, and this expansion is a major first step toward providing SMBs worldwide with a cost-effective, enterprise-grade way to empower their communications.”
No stranger to VoIP services, 8×8 has been delivering business communications services since 2004, and in 2012, it was named a market “Leader” in Gartner’s Magic Quadrant for unified communications as a service (UCaaS) in North America and recognized as the No. 1 Provider of Hosted IP Telephony by Frost & Sullivan.
