john_cox
Senior Editor

Yahoo: Don’t blame us for Microsoft’s Windows Phone data glitch

News
Feb 2, 20112 mins

WP7 handsets use a non-standard IMAP implementation, Yahoo says

The Windows Phone 7 data glitch, which causes some phones to spike on their data use when syncing with Yahoo Mail, was created by Microsoft, according to a statement late last night by Yahoo.

Microsoft’ on Tuesday announced it had found the cause of unexpected data use on some Windows Phone 7 handsets using Yahoo Mail. But last night, Yahoo announced, in effect, “Don’t blame us: it’s Microsoft’s fault.”

Neither company has been willing to explain exactly what’s causing the unexpected and in some cases extreme data usage as the handsets sync with Yahoo Mail. In a brief statement yesterday, Microsoft said it was caused by a synchronization inefficiency between the Windows Phone mail client and Yahoo Mail.

MORE SCREW-UPS: 2010’s biggest security SNAFUs | Introducing the smartphone comedy team of Microsoft and Yahoo

But the folks at Yahoo apparently thought Microsoft’s wording implied that the mail service was to blame. Now Yahoo says that the cause is the method Microsoft chose to implement the Internet Message Access Protocol (IMAP), which is used to retrieve and send e-mail from a server. In its statement, Yahoo didn’t explain how or why the implementation is problematic, except to imply that it is somehow non-standard.

Here’s the full statement from Yahoo:

“Yahoo! Mail is widely available on tens of millions of mobile phones, including those running on Apple iOS, Android, Nokia Symbian, and RIM. The issue on the Windows Phones is specific to how Microsoft chose to implement IMAP for Yahoo! Mail and does not impact Yahoo! Mail on these other mobile devices. Yahoo! has offered to provide Microsoft a near-term solution for the implementation they chose, and is encouraging Microsoft to change to a standard way of integrating with Yahoo! Mail, which would result in a permanent fix.”

Microsoft yesterday said that “Microsoft and Yahoo! have worked together to identify a fix.” Yahoo’s statement suggests most of that work has been and continues to be Microsoft’s responsibility. And Microsoft’s original statement doesn’t indicate whether it plans to adopt a more standard implementation for integrating with the mail service.

Neither Microsoft nor Yahoo has yet replied to an e-mail asking for additional details.

John Cox covers wireless networking and mobile computing for Network World.

Twitter: https://twitter.com/johnwcoxnww

Blog RSS feed: http://www.networkworld.com/community/blog/2989/feed

john_cox

I cover wireless networking and mobile computing, especially for the enterprise; topics include (and these are specific to wireless/mobile): security, network management, mobile device management, smartphones and tablets, mobile operating systems (iOS, Windows Phone, BlackBerry OS and BlackBerry 10), BYOD (bring your own device), Wi-Fi and wireless LANs (WLANs), mobile carrier services for enterprise/business customers, mobile applications including software development and HTML 5, mobile browsers, etc; primary beat companies are Apple, Microsoft for Windows Phone and tablet/mobile Windows 8, and RIM. Preferred contact mode: email.

More from this author