In an example of how mobile applications meet unified communications, AT&T has launched the Office@Hand app for iPhone — allowing small businesses with an existing wireless account from AT&T to configure and manage their voice calls with hosted UC features.
In an example of how mobile applications meet unified communications, AT&T has launched the Office@Hand app for iPhone — allowing small businesses with an existing wireless account from AT&T to configure and manage their voice calls with hosted UC features.
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The AT&T Office@Hand app works with existing mobile or fixed-line phones so users don’t need to change their voice service provider or calling plan. The UC features can be added “on demand” from the app to two or more users, so work groups that need the features can be added while office workers who don’t need the Office@Hand service don’t have use it.
The UC features are provided by RingCentral, offering features such as auto-receptionist, multiple department and employee extensions, voicemail, rules for call handling, faxing, on-hold music and more. The app gives small-business owners and employees access to these features, allowing them to update, configure and manage their office phone system while away from the office.
Office@Hand is built on the next generation Mobile Cloud PBX platform for RingCentral. Key features available from the cloud-based mobile PBX solution include:
• Ability to sign up, activate and configure the business phone system in minutes;
• Auto-receptionist and custom greetings;
• Multiple department and user extensions with voicemail boxes;
• Advanced call handling rules, such as custom business hours;
• Business call logs, visual voicemail and faxes separate from personal messages;
• Ability to forward voicemail and faxes to anyone via e-mail;
• Display the business Office@Hand phone number as the Caller ID when making calls;
• Ability to transfer live calls between mobile and land lines.
The AT&T Office@Hand app is available for free and the service costs between $14 and $16 per month, per user, depending on the number of users. Monthly charges for all users appear on the authorized administrator’s AT&T wireless bill. For more about the service, readers can click here to view a video from AT&T.
