* Avaya IP Office 6.0 is designed to be an easier and more affordable unified communications system for businesses with fewer than 20 employees.
Avaya recently introduced a new version of the company’s flagship communications solution targeted to small and midsize enterprises. The Avaya IP Office 6.0 release is designed to be easier and offer a more affordable unified communications system to businesses with fewer than 20 employees.
Avaya recently introduced a new version of the company’s flagship communications solution targeted to small and midsize enterprises. The Avaya IP Office 6.0 release is designed to be an easier and a more affordable unified communications system for businesses with fewer than 20 employees.
The system’s new features include improved collaboration tools using voice, instant messaging, presence and video to drive a more productive and flexible workforce, according to the company. Avaya estimate the enhancements will make “unified communications up to 40% more affordable for small businesses.” One way the company has improved affordability is with a new ‘combination card’ — using a single card for what used to require several cards to support digital, analog and IP devices.
Among the new features, Avaya has added fully integrated instant messaging with embedded voice calling and presence. The release also adds an IP Office Video Softphone application for video collaboration; the feature includes voice control via a virtual phone on a PC or laptop, supporting point-to-point video communications when visuals are required.
Other upgrades include an audio conferencing feature that permits up to 64 parties on a single call, offering the ability to view, add, drop and mute attendees; the system can also record conference calls. Another improvement doubles the support capacity in a multi-site network configuration for up to 1,000 users.
Commenting on the new capabilities, Anthony Bartolo, general manager of small and medium enterprise communications, said in a statement that the company’s “latest version provides SMEs with all of the next-generation collaboration tools necessary for competing more effectively today against peers and larger competitors — and for thriving as the economy recovers.”
Next time, we’ll report on announcements coming from voice.
