brandon_butler
Senior Editor

Need help with a networking problem?

Opinion
Dec 23, 20132 mins

This guy might be able to "Helpout"

Google has a relatively new feature (it launched in November) named Helpouts, which is a program that’s meant to connect people who have problems with problem solvers. It uses a Google+ account and other Google tools like Hangouts.

For Cloud Chronicles readers, this guy might be helpful: “Adrian” manages servers and networking for an internet service provider and he’s available to help “with anything networking related stuff (switches/routers) at beginner/medium level.”

That includes:

 * Network concepts (how they work) and basic implementation

 * various routing protocols like BorderGatewayProtocol/OpenShortestPathFirst

 * VirtualPrivateNetwork tunnels like openvpn

 * maybe examples if they’re not too advanced

Anything else IT related like:

 * various information about protocols  and services –

DomainNameSystem/DynamicHostConfigurationProtocol/Mail(Post Office Protocol/Simple Mail Transfer Protocol)/Databases(MyStructuredQueryLanguage)/Web(Hyper Text Transfer Protocol)/File Transfer Protocol/RADIUS-Authorization-Authentication-Accounting/Point-toPointProtocol-over-Ethernet etc.

 * distributions – linux based – fedora, ubuntu, gentoo, debian, etc.

 * programming, scripting in php/bash – and maybe others (perl/python) since the syntax is the only problem I can dig

 * virtualization – vmware esx basics ideas and concepts ( and related storage )

 * all sorts of gadgets

[MORE DIY: 10 Biggest home networking mistakes (and how to fix them) ]

He may not be able to configure your next data center. But, if that router is giving you trouble at home, perhaps he can lend a hand. Out of 51 reviews, he’s gotten 5 stars 44 times, and his services are free.

Google has a variety of other “Helpouts” too, including other computer and electronic related helpouts, such as Apple/Mac and mobile device support, Apple product support, Windows Fix problems and even a cloud architect and Cisco UCS expert.

Others are on topics ranging from home and garden, fashion and beauty, cooking and health. Some Helpouts are free, but usually they cost between $1 and $5 per session, which can range between 15 minutes and an hour, with additional per-minute charges.

Senior Writer Brandon Butler covers cloud computing for Network World and NetworkWorld.com. He can be reached at BButler@nww.com and found on Twitter at @BButlerNWW.

brandon_butler

Senior Editor Brandon Butler covers the cloud computing industry for Network World by focusing on the advancements of major players in the industry, tracking end user deployments and keeping tabs on the hottest new startups. He contributes to NetworkWorld.com and is the author of the Cloud Chronicles blog. Before starting at Network World in January 2012, he worked for a daily newspaper in Massachusetts and the Worcester Business Journal, where he was a senior reporter and editor of MetroWest 495 Biz. Email him at bbutler@nww.com and follow him on Twitter @BButlerNWW.

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