Will users ever smarten up about phishing?; Google applauds ISO vote, voices OOXML concerns

Opinion
Sep 17, 20073 mins

WILL USERS EVER SMARTEN UP ABOUT PHISHING?

Phishing researchers will congregate at Carnegie Mellon University Oct. 4-5 to debate whether users ever will get a clue about the dangers of phishing, among other issues pertaining to online crime.

GOOGLE APPLAUDS ISO VOTE, VOICES OOXML CONCERNS

Google, which has been less vocal than some on the furor surrounding the standards process for Microsoft’s Office Open XML, came out Friday in support of the ISO’s decision to reject the specification.

USING SOA TO INTEGRATE THE CONTACT CENTER

Among the many benefits being delivered by service-oriented architectures, companies are finding SOA enables them to closely align their customer contact infrastructure with the data, workflows and processes used to manage customer interactions across the organization.

IPHONE IS ONLY TIP OF MOBILE INTERNET DEVICE ONSLAUGHT

ABI has released a study predicting the widespread use of ultramobile devices that will be able to access the Internet from anywhere at anytime.

NEXT-GENERATION FIREWALLS WILL NEED WIDE VARIETY OF FEATURES

Next-generation firewalls can inspect at the application layer and peer into SSL traffic.

SILICON VALLEY WIRELESS NEARS CRUNCH TIME

Backers of a massive wireless network for California’s Silicon Valley have yet to build promised test networks or complete a model agreement for local governments, but at least one executive expects those to be finished by year-end.

LIVE CHAT

ENTERPRISE MESSAGING DEMYSTIFIED WITH MICHAEL OSTERMAN: 2 p.m. – 3 p.m. EDT, Wed., Sept. 19. Text chat live with this popular newsletter columnist and consultant who will answer your questions on e-mail, enterprise search, instant messaging and unified communications, and anything else you want to ask.

BLOGS

BUZZBLOG: FIRST FIRE AND SMOKE, NOW GAS AND SEWAGE: THAT’S VERIZON

These things happen to any company that digs a lot of trenches and drills a lot of holes … but they seem to be happening a lot more to Verizon workers than others lately. A fire in Massachusetts, billowing smoke near Philadelphia, and now three gas leaks in Pennsylvania and yard full of raw sewage in, well, we don’t know where that one happened.

TODAY AT CISCO SUBNET:more than just a networking company? Brad Reese on Cisco writes: Far from being put out to pasture, retiring Cisco CFO Dennis Powell hit paydirt to the tune of at least $411,000 to join the board of Applied Materials. IP routing expert Jeff Doyle says one new LSA might make a big difference to OSFPv3. Cisco trainer Wendell Odom has some more tricks on how to improve your exam answering times.

Cisco the fish, Cisco the musician … didn’t you know Cisco is

TODAY AT MICROSOFT SUBNET: Bill Gate’s heir apparent; Congratulations August book contest winners; Microsoft Surface Parody … you will laugh out loud.

Craig Mundie Q&A:

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