Latest VoIP news.
Six burning VoIP questions, 07/05/07: VoIP is hot. The Gartner Group predicts that by 2008, VoIP-enabled systems will account for some 97% of all systems sold. But all that heat can raise some issues. We resolve to answer some of the more pressing questions you might be facing.
ShoreTel forges ahead with VoIP IPO, 07/03/07: ShoreTel has announced pricing for its initial public offering of stock, moving ahead with its plans to go public despite a patent dispute with VoIP competitor Mitel.
Cisco targets VoIP at small businesses: Cisco is targeting VoIP at the ‘small’ end of the small and midsize business (SMB) market via a partnership with VoIP vendor IPcelerate.
India call center goes all Cisco: Vcare Call Centres India replaced its Avaya gear with a Cisco IP Contact Center system, according to a story in CXOtoday . It probably didn’t hurt that Cisco funds Vcare’s parent, Call Centers India.
