Microsoft’s services transition an uphill climb; Cisco mulling CCIE-level certification for network designers

Opinion
Jul 18, 20072 mins

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In depth

Microsoft’s services transition an uphill climb

If Microsoft wants to succeed in becoming a services company it will have to undergo a major transformation in its corporate culture, business model, and partner and customer relationships.

Cisco mulling CCIE-level certification for network designers

Cisco confirmed that it is planning a higher-level certification for its design track that would be on par with its current Cisco Certified Internetwork Expert program.

Firefox update fixes problem with Internet Explorer

A new update for the Firefox browser fixes an unusual vulnerability that could cause malicious code to run if the browser is launched by Microsoft Corp.’s Internet Explorer.

Vendor puts ITIL-based mgmt. on iPhone

IT managers and network administrators can track trouble tickets and manage change requests on the road using Apple iPhone.

Health experts: E-health records privacy rules needed

The U.S. needs new medical privacy rules as the country moves toward greater use of IT to store health records, a group of health-care experts said Wednesday.

Free Web service helps consumers reap store refunds

A new Web site makes it easier to take advantage of the oft-ignored but common store policies that say the store will refund the difference if an item you bought drops in price.

Former spammer: ‘I know I’m going to hell’

“Ed,” a retired spammer, built a considerable fortune sending e-mails that promoted pills, adult content and casinos. At the peak of his power, Ed says he pulled in $10,000 to $15,000 a week, storing the money in $20 bills in stacks of boxes.