In our tests of nine backup-and-restoration products, those by Symantec and HP come out on top.
We tested nine products designed to relieve the longstanding drudgery of backing up enterprise systems and to take on the newfound challenges of securely and compliantly protecting data.
Among the candidates, we found that an old standby, Symantec’s Backup Exec, stands above the others for consistent backup and restoration in a variety of situations.
Symantec was followed very closely by HP’s OpenView Storage Data Protector, which has excellent core usability.
However, Acronis, Atempo, Avamar (bought by EMC during the testing cycle) BakBone and Yosemite Technologies made competition difficult, as each was able to accomplish server, client and branch backups and earned extra credit for usable security, audit trails and support for bare-metal machine cloning.
Much emphasis is placed in today’s backup world on specific applications. Transaction-oriented, high or rapid data-delta applications, such as Microsoft Exchange, Microsoft SQL Server and Oracle databases, have a crop of products poised to provide high availability specifically for them.
The availability of application-specific data is accomplished through various methods that effectively mirror transactions into disparate computing hardware. This focus doesn’t seem to pay attention to the fact that enterprises often use a sophisticated mix of off-the-shelf applications and internally developed programs groomed to support a variety of operating systems.
Most of the backup products we examined have transaction application backup modules or suites available as extra-cost options. However, we did not test those options because this evaluation centers on testing several generic (meaning non-application-specific) backup applications in an emulation of a corporate site-with-branches environment (see “How we did it”).
Here is a chart showing a product-by-product breakdown of our testing:
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| Product | Backup Exec | OpenView Storage Data Protector | NetVault Backup | | Vendor | Symantec | HP | BakBone | | Price as tested | $1,490* | $2,780* Windows and Linux. | $1,705* | | Pros | Quick systematic backup and restore; offers ability to restore Windows image to different machine; Windows and Netware. | Built for large-scale deployment; offers support for large number of operating systems. | Outstanding operating-system and media support. | | Cons | Complicated licensing procedure. | Very complex; steep learning curve; security measure not turned on by default. | Difficult bare-metal restoration. | | Score | 4.25 | 4.05 | 4.0 | | | Product | LiveBackup | True Image Enterprise Server | Axion | | Vendor | Atempo | Acronis | Avamar (acquired by EMC) | | Price as tested | $25-$75 per seat, based on volume. | $1,320 ast tested; server and four clients. | $26,500* | | Pros | Continous backup capability; easy restore for users. | Makes a bootable disaster-recovery CD/DVD; strong Windows and Linux focus. | Single-instance storage; fully searchable backup. | | Cons | Windows only; slightly complicated server installation. | Weak operating compatibility. | Complicated setup; poor support for bare-metal restoration. | | Score | 3.9 | 3.85 | 3.7 | | | Product | Asigra Televaulting | Yosemite Backup | Network Backup | | Vendor | Asigra | Yosemite | Arkeia Software | | Price as tested | $11,250 | $3,250* | $2,050* | | Pros | Uses bandwidth effectively for WAN backups; single-instance storage conservation. | Easy installation; scalable. | Wide operating-system and tape support. | | Cons | Weak support for disaster recovery. | Weak security; no default encryption of data, inadequate support for bare-metal restoration. | Not easy to install; tape-oriented backup. | | Score | 3.6 | 3.55 | 3.38 | | *Readers are cautioned to check pricing for their specific environment; prices quoted for two Linux/Windows servers and one each: Windows XP, MacOS, and Linux workstation (where it was compatible). | | | | The breakdown | Acronis True Image | Atempo LiveBackup | Asigra Televaulting | Arkeia Network Backup | Avamar Axion | BakBone NetVault | HP OpenView Storage Data Protector | Symantec Backup Exec | Yosemite Backup | | Backup/restore usability 40% | 4 | 4.5 | 3 | 3 | 4 | 4 | 4.5 | 5 | 4 | | Administration/ management/ features 30% | 4.5 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | | Security 15% | 3 | 4 | 4 | 3 | 4 | 3 | 3.5 | 3 | 2 | | Compatibility 15% | 3 | 2 | 4 | 4.5 | 4 | 5 | 4 | 4 | 3 | | TOTAL SCORE | 3.85 | 3.9 | 3.6 | 3.23 | 3.7 | 4 | 4.13 | 4.25 | 3.55 | Scoring Key: 5: Exceptional; 4: Very good; 3: Average; 2: Be| Product | LiveBackup | True Image Enterprise Server | Axion | | Vendor | Atempo | Acronis | Avamar (acquired by EMC) | | Price as tested | $25-$75 per seat, based on volume. | $1,320 ast tested; server and four clients. | $26,500* | | Pros | Continous backup capability; easy restore for users. | Makes a bootable disaster-recovery CD/DVD; strong Windows and Linux focus. | Single-instance storage; fully searchable backup. | | Cons | Windows only; slightly complicated server installation. | Weak operating compatibility. | Complicated setup; poor support for bare-metal restoration. | | Score | 3.9 | 3.85 | 3.7 | | | Product | Asigra Televaulting | Yosemite Backup | Network Backup | | Vendor | Asigra | Yosemite | Arkeia Software | | Price as tested | $11,250 | $3,250* | $2,050* | | Pros | Uses bandwidth effectively for WAN backups; single-instance storage conservation. | Easy installation; scalable. | Wide operating-system and tape support. | | Cons | Weak support for disaster recovery. | Weak security; no default encryption of data, inadequate support for bare-metal restoration. | Not easy to install; tape-oriented backup. | | Score | 3.6 | 3.55 | 3.38 | | *Readers are cautioned to check pricing for their specific environment; prices quoted for two Linux/Windows servers and one each: Windows XP, MacOS, and Linux workstation (where it was compatible). | | | | The breakdown | Acronis True Image | Atempo LiveBackup | Asigra Televaulting | Arkeia Network Backup | Avamar Axion | BakBone NetVault | HP OpenView Storage Data Protector | Symantec Backup Exec | Yosemite Backup | | Backup/restore usability 40% | 4 | 4.5 | 3 | 3 | 4 | 4 | 4.5 | 5 | 4 | | Administration/ management/ features 30% | 4.5 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | | Security 15% | 3 | 4 | 4 | 3 | 4 | 3 | 3.5 | 3 | 2 | | Compatibility 15% | 3 | 2 | 4 | 4.5 | 4 | 5 | 4 | 4 | 3 | | TOTAL SCORE | 3.85 | 3.9 | 3.6 | 3.23 | 3.7 | 4 | 4.13 | 4.25 | 3.55 | Scoring Key: 5: Exceptional; 4: Very good; 3: Average; 2| Product | Asigra Televaulting | Yosemite Backup | Network Backup | | Vendor | Asigra | Yosemite | Arkeia Software | | Price as tested | $11,250 | $3,250* | $2,050* | | Pros | Uses bandwidth effectively for WAN backups; single-instance storage conservation. | Easy installation; scalable. | Wide operating-system and tape support. | | Cons | Weak support for disaster recovery. | Weak security; no default encryption of data, inadequate support for bare-metal restoration. | Not easy to install; tape-oriented backup. | | Score | 3.6 | 3.55 | 3.38 | | *Readers are cautioned to check pricing for their specific environment; prices quoted for two Linux/Windows servers and one each: Windows XP, MacOS, and Linux workstation (where it was compatible). | | | | The breakdown | Acronis True Image | Atempo LiveBackup | Asigra Televaulting | Arkeia Network Backup | Avamar Axion | BakBone NetVault | HP OpenView Storage Data Protector | Symantec Backup Exec | Yosemite Backup | | Backup/restore usability 40% | 4 | 4.5 | 3 | 3 | 4 | 4 | 4.5 | 5 | 4 | | Administration/ management/ features 30% | 4.5 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | | Security 15% | 3 | 4 | 4 | 3 | 4 | 3 | 3.5 | 3 | 2 | | Compatibility 15% | 3 | 2 | 4 | 4.5 | 4 | 5 | 4 | 4 | 3 | | TOTAL SCORE | 3.85 | 3.9 | 3.6 | 3.23 | 3.7 | 4 | 4.13 | 4.25 | 3.55 | | Scoring Key: 5: Exceptional; 4: Very good; 3: Average; 2: Below average; 1: Subpar or not available | | | | Research your backup and recovery options in the Network World Buyer’s Guide. | | | |