Latest Trade Show news
* NEWS FROM VOICECON:
VoiceCon: Verizon eases move to IP contact centers, 08/22/06
Enterprises that want to run an IP contact center over the Verizon Business network won’t have to bring their own gateway anymore.
Managed VoIP services to star at VoiceCon, 08/21/06
Hardware vendors will team with carriers at the VoiceCon conference this week in San Francisco to offer managed and hosted VoIP services that lighten management and capital costs as businesses transition from traditional PBXs to IP phones.
* NEWS FROM INTERNATIONAL CONTACT CENTER MANAGEMENT CONFERENCE:
Distributed call center strategy pays off for McKesson Health Solutions, 08/28/06
McKesson Health Solutions runs two fewer brick-and-mortar call centers than it did three years ago, and the Broomfield, Colo., company is set to shut down a third facility by the end of the year. McKesson’s business isn’t shrinking; its call …
Companies look to streamline call center operations, 08/21/06
Contact centers are becoming increasingly distributed as companies move away from building vast phone rooms in favor of smaller remote offices and home-based agents.
* LATE NEWS FROM LINUXWORLD:
Systems management wares debut at LinuxWorld, 08/21/06
Systems management newcomers this week stormed LinuxWorld with software designed to manage the open source operating system.
Linux thriving in critical roles, 08/21/06
Any lingering doubts about corporate America’s willingness to trust Linux and other open source tools were erased at the LinuxWorld Conference and Expo in San Francisco last week.
LinuxWorld showcases business cases for Linux, 08/21/06
With Linux making deeper inroads into corporate data centers, the LinuxWorld Conference & Expo gave attendees some firsthand information about how open source is maturing to handle more critical business workloads.
LinuxWorld reporter’s notebook: A call to arms for the open source community, 08/21/06
The LinuxWorld Conference and Expo kicked off Tuesday with a keynote by Stanford Law professor Lawrence Lessig who told a packed audience that the open source community’s work doesn’t end with an operating system and applications.
Virtualization goes beyond server consolidation, 08/17/06
Virtualization is about more than server consolidation, and enterprise customers need to understand how to take advantage of the technology to create a dynamic infrastructure that responds to business demands, a panel of industry experts said during a …
Rocky road for mobile Linux, 08/16/06
Linux has great potential in the mobile arena, but establishing it there will be a tall order, industry participants told a LinuxWorld Conference and Expo audience.
RealPlayer to support Windows Media on Linux, 08/16/06
RealNetworks will support Microsoft’s Windows Media formats in an upgraded version of its RealPlayer multimedia application for Linux systems scheduled for release in December.
* LATE NEWS FROM BLACK HAT USA:
Experts divided over rootkit detection and removal, 08/28/06
The detection and eradication of rootkits — the software code increasingly used to hide malware or adware — is either fairly simple or nearly impossible, depending on which security expert is bringing up the topic.
* UPCOMING TRADE SHOWS (Aug., Sept., Oct.):
The MIS Audit Leadership Institute
Aug. 21-25, Boston
BMC UserWorld 2006, San Francisco
Aug. 29 – Sept. 1
Sept. 6-7, Boston
Forrester Research Security Forum
Sept. 7-8, Atlanta
GridWorld 2006
Sept. 11-14, Washington D.C.
Sept. 11-14, Boston
Gartner IT and Software Asset Management Summit
Sept. 18-20, Lake Buena Vista, Fla.
Sept. 18-22, New York
IT Security World Conference & Expo 2006
Sept. 25-27, San Francisco
Sept. 25-27, San Diego
Sept. 25-28, Boston
Sept. 26-30, Washington D.C.
Sept. 27-29, Phoenix, Ariz.
Gartner Symposium/ITxpo/US/Fall
Oct. 8 – 13, Orlando
Fall Microprocessor Forum. Program
Oct. 9 – 11, San Jose
Business Objects Global Summit
Oct. 15-17, Orlando, Fla.
MPLS 2006 Conference
Oct 15-18, Washington D.C.
Oct. 22-26, San Francisco
* FREE NETWORK WORLD SEMINARS:
IT Roadmap:
Dallas, Sept. 13
Bay Area, Nov. 30
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