All Offices of the CIO may share the same goal of meeting business needs through IT, but how that work comes to fruition depends on the organization of this function. Gartner identifies four types of Offices of the CIO.
All Offices of the CIO may share the same goal of meeting business needs through IT, but how that work comes to fruition depends on the organization of this function. Gartner identifies four types of Offices of the CIO as described below:
• Semiformal: A named team, usually without staff, whose members have operational responsibilities. Membership is often fluid and includes participants from inside and outside IT.
• Collaborative: Often found in midsize organizations, this is a formal team with limited resources addressing the issues that require a collaborative response. Members can also include external experts such as industry analysts.
• Coordinating: Found in decentralized companies, this office is a full-time team. The corporate CIO uses the office to work with business unit CIOs on business issues.
• Directional: The Office of the CIO at Toyota Motor Sales USA is an example of a directional model in which the office operates as a formal, full-time team with operational responsibilities. Members act on behalf of the CIO.
