Windows XP dial-up configuration issues; wireless problems

* Windows XP dial-up configuration issues

By Steve Blass

Q: We can’t configure dial-up networking on a laptop with Windows XP Service Pack 2 that already has working Ethernet and wireless network adapters. Using dial-up, the system connects successfully, and we can see packets moving back and forth, but we cannot connect to the Internet. All we get are “Page cannot be displayed” errors. Do you have any suggestions?

A: Review the settings in your dial-up connection configuration. Make sure that hardware flow-control settings match what your service provider supports and that your compression and IP-address configuration settings are correct.

To read Steve’s answer in its entirety, please go to: http://www.networkworld.com/columnists/2005/103105internet.html?nl

* Wireless problems

By Ron Nutter

Q: I have a wireless router hardwired to the desktop with Windows XP Pro. My Sony Win 2000 notebook has lost Internet capabilities. The network monitor on the Sony gives excellent connectivity sometimes, but even then I can’t access e-mail or surf. I get Error 0x800CCC0D with Outlook Express. At first I was going to try to uninstall and reinstall the programs, but then my Dell notebook (XP Pro) also stopped connecting wirelessly. Should I delete all my network settings on all machines and start fresh, or is there something else that I should try?

Thanks,

Ed

A: First, see if the Sony notebook gets an IP address, subnet mask, default gateway and DNS server info – in other words everything it needs in order to be able to communicate on the Internet. If you get an IP address, can you ping your own address? Try 127.0.0.1 from your machine, as well as the DHCP-assigned address. Try pinging the default gateway and other machines, making note of where you can’t ping.

To read Ron’s answer in its entirety, please go to: http://www.networkworld.com/columnists/2005/103105nutter.html?rl