Latest management news.
SAML 2.0 gets standards stamp, 03/15/05
A standards body has approved the long awaited version 2.0 of the Security Assertion Markup Language, a milestone that is expected to add fuel to corporate interest in sharing identities with business partners.
https://www.nwfusion.com/news/2005/0315saml2.html?nl
Correlating customer service with IT intelligence, 03/14/05
Contact center applications such as ACD, IVR and customer self-service Web portals offer IT managers the automation needed to increase operational efficiencies and speed the response to customer calls and e-mail requests in support, service and …
https://www.nwfusion.com/news/2005/031405specialfocus.html?nl
Compliance burdens, 03/14/05
Regulatory requirements have IT jumping through hoops to meet them, although these mandates are also driving bigger security budgets.
https://www.nwfusion.com/careers/2005/031405man.html?nl
Funk unveils Proxy 5.0 remote control software, 03/14/05
Funk Software in Cambridge, Mass., has announced Proxy 5.0, a new version of its remote control software designed to make it easier for help desk workers to support remote desktops.
