jim_duffy
Managing Editor

Texas sues Vonage over 911 service

Opinion
Mar 29, 20052 mins

* Also: Nortel's latest losses; BellSouth adds Centrex enhancements

Betting on VoIP? Don’t bet your life. The Texas Attorney General is suing Vonage for failing to warn customers that 911 is a separately orderable service. The suit accuses Vonage of deceptive marketing practices by not making it clear to customers that they must sign up separately for 911 service, instead of it being automatically part of the Vonage VoIP offering. The attorney general cited a February incident in Houston in which two members of a family with Vonage service were shot when they couldn’t get through to 911 dispatchers as burglars were entering their home. http://www.nwfusion.com/net.worker/news/2005/0322texassues.html

Betting on VoIP? Don’t bet your life. The Texas Attorney General is suing Vonage for failing to warn customers that 911 is a separately orderable service. The suit accuses Vonage of deceptive marketing practices by not making it clear to customers that they must sign up separately for 911 service, instead of it being automatically part of the Vonage VoIP offering. The attorney general cited a February incident in Houston in which two members of a family with Vonage service were shot when they couldn’t get through to 911 dispatchers as burglars were entering their home.

https://www.nwfusion.com/net.worker/news/2005/0322texassues.html

Nortel lost $259 million in the third quarter of 2004, on revenue a bit below expectations. Unaudited results for the period ending Sept. 30, 2004, saw revenue of $2.2 billion and a loss of 6 cents per share. Revenue was below Nortel’s earlier forecast of $2.3 billion. Revenue was down across three of Nortel’s four business units – Wireline, Wireless and Optical. Enterprise, meanwhile, saw an 8% increase from a year ago. Optical was down 40% from the third quarter of 2003.

https://www.nwfusion.com/edge/news/2005/0321nortel.html

Just when you thought Centrex was dead… BellSouth rolled out several enhancements to the venerable service, including the ability to have calls ring simultaneously on wireless and wireline phones. BellSouth Simultaneous Ring also delivers these incoming calls the three other phones simultaneously – up to five different phones at a customer’s location.  Simultaneous Ring costs $5 per month, per station.  There is also a one-time install charge of $8 per station.

https://www.nwfusion.com/edge/news/2005/0321bellsouth.html