ITIL best practices gain growing interest

Opinion
Nov 15, 20041 min

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EDITOR’S NOTE: So much is happening in the world of network and systems management that we’ve decided to expand. Starting in December, Network World’s Network/Systems Management News Alert will be going to twice a week. So, in addition to the Monday edition you’ve always received, we’ll be sending you a mid-week update on Wednesdays. Thanks for reading!

ITIL best practices gain growing interest: survey, 11/15/04

Interest in and adoption of the IT service management best practices outlined by the Information Technology Infrastructure Library continue to grow, according to a recent survey, which shows the framework second only to in-house practices as the …

https://www.nwfusion.com/news/2004/111504survey.html?nl

Newsletter: Software licensing negotiations, 11/11/04

In the last newsletter, we looked at tips for negotiating better telecom deals. In this installment, we’ll focus on another expensive aspect of IT spending: software …

https://www.nwfusion.com/newsletters/itlead/2004/1108itlead2.html?nl

Newsletter: It’s time to rethink identity management, 11/10/04

Among the many discussions in which I participated at last month’s Digital ID World conference in Denver, some of the most interesting centered around the …

https://www.nwfusion.com/newsletters/nsm/2004/1108nsm2.html?nl