Imagine Santa’s IT issues

Opinion
Dec 20, 20042 mins

* Imagine Santa’s IT issues * A predilection for predictions * The man, the myth, the PC * E-commerce still customer-service-challenged

Imagine Santa’s IT issues

Backspin’s Mark Gibbs this week gets into the holiday spirit and crunches the numbers on Santa Claus’ IT effort. Kinda makes your IT problems look like a walk in the park, doesn’t it?

https://www.nwfusion.com/columnists/2004/122004backspin.html?vo

A predilection for predictions

Looking back, it seems Network World’s editors made some pretty bold predictions about what would happen in 2004. When you do that, of course, you can be spectacularly right or spectacularly wrong. And we were both. See how we did in this week’s scorecard, then check back in a couple weeks to see our predictions for 2005 as well.

https://www.nwfusion.com/columnists/2004/122004edit.html?vo

The man, the myth, the PC

With IBM’s historic shedding of its PC business now in the works, Kevin Tolly this week takes a look back at the man who built that business in the first place: Don Estridge. He not only created the business for IBM, but also set the stage for an industry.

https://www.nwfusion.com/columnists/2004/122004tolly.html?vo

E-commerce still customer-service-challenged

A year ago Scott Bradner complained about the state of e-commerce, particularly with regards to Web sites that require shoppers to jump through hoops just to buy something. Have things gotten any better? Bradner’s answer, if I may sum up, is: Ha!

https://www.nwfusion.com/columnists/2004/122004bradner.html?vo