jim_duffy
Managing Editor

University signs on as Cisco Unified Communications customer

Analysis
Nov 6, 20071 min

The University of North Carolina at Charlotte will replace its aging PBX with Cisco Unified Communications wares. The implementation will involve a bunch of UC technologies, Cisco reports. These are:

Cisco Unified Communications Manager provides protocol interworking between the originating and the terminating sides of a call.

Cisco Unified Mobility Manager helps to enable single-number speed dial to mobile phones or people who work in multiple locations.

Cisco Unified Presence Software, as its name suggests, delivers presence information.

Cisco Unified Personal Communicator is a softphone that enables instant messaging, video, voice and presence information from Windows and Mac desktops.

The university will also install Cisco’s 7921 wireless phone. About a year ago, Cisco suffered a highly publicized humiliation when a university dumped it in favor of open-source Asterisk because, simply put, Asterisk cost less. Pricing terms for this deal with UNC Charlotte were not disclosed, but perhaps it indicates that Cisco has become more competitive in the education market.

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