How third-party tools can fill a need in complex cloud environments

Analysis
May 16, 20163 mins

Sometimes third-party tools are needed to supplement services from cloud providers—even AWS

cloud security
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Awhile ago I wrote a about Dome9’s security offering and was skeptical about its long-term opportunity. As I saw it, offering an add-on security product to a platform as voracious as Amazon Web Services (AWS) was a recipe for disruption. AWS has a history of intense innovation, and often ecosystem partners have been steamrolled by that process. As I saw it, Dome9 filled a short-term opportunity that would soon be fulfilled by AWS.

But then Dome9 challenged me on my view and invited me to chat with one of its customers. I spent some time talking with Rich Sutton, vice president of engineering at Nexgate, which is now a division of Proofpoint. Proofpoint is a big AWS user and utilizes a number of its services. As such, it was a natural enough to think that were AWS to roll out the sort of advanced identity management features that Dome 9 offers, Proofpoint would be quick to take them up.

Double assurance valuable

Not so, said Sutton, who explained to me that access to Proofpoint’s AWS environment is access to the entire business. As such, Proofpoint takes its identity management very seriously, and having an extra layer of security was valuable to them.

To that I replied, naturally enough, that were AWS to offer that secondary level of protection, surely that would meet Proofpoint’s needs. That simplistic viewpoint is, in fact, is not the case. Sutton sees Dome9 as a third-party provider that assures their AWS infrastructure is doubly secure.

I dug into that a little, and Sutton explained that privileges to Dome9 cannot be used for anything that is destructive. Proofpoint gives Dome9 credentials that give access but not the ability to destroy AWS infrastructure. For a $2 billion company with 1,500 employees across the globe, that is an important trait. This is especially the case for Proofpoint, which despite being in business since 2002, has inherited much of its AWS footprint by acquiring smaller companies. Given this fact, Proofpoint sees Dome9 as a particularly valuable offering that covers its heterogeneous environment.

This complexity is also something of a cause for concern for Proofpoint, which is looking to streamline its AWS footprint. Sutton has no qualms about suggesting that, given the recent Gartner Magic Quadrant results, AWS is so far in front of the competition that it may as well be called the winner in the public cloud war. As such, Proofpoint is happy to commit to AWS across all of its business and focus not on comparing different public cloud vendors but rather look at tools that allow the company to streamline both the processes and the cost of its AWS footprint.

As such, the company uses a number of third-party tools for access management, cost management, encryption and the like. Its encryption choices demonstrate a similar strategy to its access management ones. As a player in a regulated industry, encryption is critical and it wants encryption that is both deep and comes with the certainty of being independent of the platform of choice—in this case AWS.

Sutton likened the situation to that of Symantec, which still has a strong security presence within enterprises that leverage Microsoft technologies despite Microsoft offering many similar products. As Sutton sees it, AWS will build or buy some things but that doesn’t necessarily remove the third-party opportunity.

It just goes to show—ecosystems are complex things, and things are not always as simple as they first seem.

benkepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the cloud. His areas of interest extend to aviation technology, enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

He is a globally recognized subject matter expert with an extensive following across multiple channels. His commentary has been published on Forbes, ReadWriteWeb, GigaOm, The Guardian and a wide variety of publications – both print and online. Often included in lists of the most influential technology thinkers globally, Ben is also an active member of the Clouderati, a global group of cloud thought leaders and is in demand as a speaker at conferences and events all around the world.

As organizations react to the demands for more flexible working environments, the impacts of the economic downturn and the existence of multiple form-factor devices and ubiquitous connectivity, Cloud computing stands alone as the technology paradigm that enables the convergence of those trends -- Ben’s insight into these factors has helped organizations large and small, buy-side and sell-side, to navigate a challenging path from the old paradigm to the new one.

Ben is passionate about technology as an enabler and enjoys exploring that theme in various settings.

The opinions expressed in this blog are those of Ben Kepes and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

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