Friends more than frenemies? Splunk and New Relic team up

News Analysis
Mar 23, 20174 mins

While there has been an on and off sense of tension between these two vendors, they may have buried the hatchet

peace sign
Credit: David Mark

Things were so simple in the old days when it was easy to place vendors. New Relic was firmly and squarely focused on performance monitoring. It helps organizations gain visibility into how their applications and infrastructure are working so that they can make decisions or take actions based on performance.

Splunk was in an entirely different space and was all about allowing organizations to ingest a huge amount of their data in order to run analytics over that data. In doing so, Splunk promised to give organizations more visibility about what was going on.

+ Also on Network World: New Relic aims to be your dashboard of the future +

But it doesn’t take a genius to see there is some potential intersect between those two products. That’s especially so given both are now publicly listed companies and hence need to keep showing growth to their shareholders who, as shareholders do, bay for blood at any sign of a slow down.

So, over the past year or two, we’ve seen Splunk talk more of a monitoring story and New Relic talk more of an analytics one. We were all set, it would seem, for a bit of a battle between the two.

Introducing Splunk App for New Relic

But if today’s announcement is anything to go by, these two have decided it’s better they work together and make the pie bigger for both rather than squabble over relative serving sizes today. The companies are announcing a new strategic alliance alongside a new integration. The Splunk App for New Relic, available today as a preview release, gives developers and IT operations teams a consistent view into both application performance and infrastructure health with data being shared across both Splunk and New Relic platforms.

The companies articulated where they differ and where a combined offering adds value to customers:

“The Splunk Platform collects, analyzes and visualizes machine data from all levels of the IT stack, including applications, infrastructure and wire data on the network, so organizations can make business-critical decisions tied to troubleshooting, reliability and planning. New Relic’s Digital Intelligence platform collects and traces data from agents inside application code and infrastructure so organizations can make decisions on customer experience, application dependencies and code performance. Both solutions support cloud, hybrid and on-premises data center architectures.”

Of course, combining application tracing and performance with data analytics makes total sense. It allows organizations to infer things from the raw data that may otherwise be invisible. And it allows IT professionals to gain a level of intuition from current information and hence predict what will occur later. The utility of a joint approach is not in question.

But it’s also important to note that New Relic has been talking up its own analytics prowess for a couple of years now, assuring organizations that this combined approach was something that it was offering as a matter of course. And Splunk was banging on about how it was essentially a monitoring vendor, as well. So, what gives? 

A marriage of convenience

It is, as is often he case, a bit of a marriage of convenience. Sure, New Relic offered a degree of analysis, but this really is Splunk’s specialty. And sure Splunk could kind of fulfill the monitoring stuff, but not really. This positions two best-of-breed solutions in a “better together” kind of a way.

And from the horse’s mouth, it would seem to be answering a real need. Says Dan Systma from Melillo Consulting, an organization that works with both Splunk and NewRelic customers:

“One of the most frequent requests we receive from our customers stems from the desire to seamlessly integrate data across both Splunk and New Relic platforms. The Splunk App for New Relic gives our customers detailed application performance insight to complement machine data analytics insight across the technology stack, without the manual integrations previously required.”

So, maybe this is a simple story of added benefit for joint customers. Time will tell how this slow dance progresses.

benkepes

Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the cloud. His areas of interest extend to aviation technology, enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

He is a globally recognized subject matter expert with an extensive following across multiple channels. His commentary has been published on Forbes, ReadWriteWeb, GigaOm, The Guardian and a wide variety of publications – both print and online. Often included in lists of the most influential technology thinkers globally, Ben is also an active member of the Clouderati, a global group of cloud thought leaders and is in demand as a speaker at conferences and events all around the world.

As organizations react to the demands for more flexible working environments, the impacts of the economic downturn and the existence of multiple form-factor devices and ubiquitous connectivity, Cloud computing stands alone as the technology paradigm that enables the convergence of those trends -- Ben’s insight into these factors has helped organizations large and small, buy-side and sell-side, to navigate a challenging path from the old paradigm to the new one.

Ben is passionate about technology as an enabler and enjoys exploring that theme in various settings.

The opinions expressed in this blog are those of Ben Kepes and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

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