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An open letter to tech billionaires: Follow Gates, Zuckerberg’s lead on Ebola

Paul Allen, Bill Gates, and Mark Zuckerberg have pledged $175 million to help fight Ebola. Where are the rest of the tech billionaires?

Desktop-as-a-Service: Your BYOD assist

For big raises in IT, look to mobile, security, big data

Wellesley College researchers seek the truth via Twitter Trails

New research project dives into Twitter traffic to show how true and fake stories can be sniffed out on social site

Why – and how – to do a better job of listening to your end user customers

IT managers haven't always been the best listeners. Here are some strategies to consider, taken from the best and worst customer interaction stories heard at a recent conference.

IT certifications: Discover where the value lies

As organizations fight for IT talent with proven skills, the business value of technical certifications is higher than ever. But choosing the right one is never an easy task.

Oracle says state wanted to take ‘unacceptable risk’ with health care website transition

Microsoft exec opens up about Research lab closure, layoffs

"We feel with you the sense of loss that has been evoked by the closing of our Silicon Valley lab"

Watch Mark Zuckerberg speak Mandarin at Q&A session in Beijing

How to refine wire-to-wire connections

If you’re still using solder, quick-disconnects, or electrical tape, here’s a run-down of what you need to know to get started with the ultimate wire-to-wire pro solution.