Enterprise Applications

How Gamification Makes Customer Service Fun

Man tries to pass off rib recipe as inspection sticker

Massachusetts police department shares with Twitter followers

Users refuse to chuck XP as Windows 8 uptake flattens

With just a month before retirement, XP's user share again goes up; Windows 8 goes nowhere

Canonical CEO: Ubuntu wants to power everything from smartphones to the cloud

CEO Interview: Canonical's Jane Silber dishes on going your own way, the perils of crowdsourcing and her bold vision for the future of Ubuntu

App of the week: Grafio, incredible diagramming

HP breaks Autonomy IDOL into discrete services

IDOL functions such as sentiment detection and entity extraction will be available as discrete services

Bitcoin malware count soars as cryptocurrency value climbs

Hackers, from the opportunistic to bitcoin-stealing specialists, try to get in on the action, say researchers who tallied malware targeting the virtual currencies

Class-action suit charges Mt. Gox with fraud, seeking the return of users’ bitcoins

The exchange committed fraud by not properly handling a hacking attack, the suit alleges

The IETF needed a wake-up call on security, says chairman

The Snowden revelations have made the standards organization rethink its approach on security

Mobile Emergency Response App Keeps College Ready for Crisis