In-depth coverage of IT events, people, technologies, and trends that matter.
Part business process redesign, part agile development, the new re-engineering is endless — just like customer demands. Here's how smart companies are learning to please customers one at a time, all of the time.
Thanks to advances in app-building technology and a changing mindset, the answer may surprise you.
Many companies don’t see themselves as attractive targets for hackers. Matt Comyns, the global cybersecurity practice leader for recruiter Russell Reynolds Associates, begs to differ.
It is not a comfortable topic – virtually all cases involving a cybersecurity whistleblower have ended with a confidential settlement. But experts, and lawyers, say that in an increasingly connected world, those cases are bound to increase
Shifting to Aryaka improved performance, simplified management, and made the headphone company more agile
Some shops are willing to go away from proprietary software for even the most precious data.
Major OS upgrades are never easy, but according to CIOs and IT executives, the move to Windows 10 is the smoothest Microsoft OS transition in years, even if most of them are taking their time with the deployments.
Windows 10 not your cup of tea? Here's how to get back to your previous version of Win7 or Win8.1
Apple faces mounting criticism aimed at the quality of its online service for consumers and the pace of innovation associated with offerings such as iCloud. If the company can't do cloud services right in the consumer market, is it doomed in the ente
Many roles in the technology field don't require that you work at a corporate office. Here are the 10 best tech companies if you’re looking for a telecommuting and remote job.
The men behind Clojure, Scala, and F# explain what functional programming actually is and how the languages are evolving
Whether it's for a global giant like Deloitte or Capgemini or a small boutique firm, working as an IT consultant is never dull. Here's how to nab a coveted position.
As data analytics become vital to businesses around the globe, companies are facing a talent shortage for these skills. This gap has led to more companies turning to online training to get both new and old workers up to speed quickly.
Can typically staid ERP software take a page from leading consumer apps when it comes to improving usability?
As modern businesses flock to the cloud, many fail to perform the necessary due diligence and accordingly fall victim to these common mistakes.
Can you watch your business as it works without slowing it down? The right collaboration and reporting tools can give you a real-time picture of what’s happening inside your business, without all the manual reporting.
As the strategic value of APIs continue to grow, so do the risks associated with the common act of updating or retiring them.
Agile certifications aim to provide a meaningful way to benchmark software development skills and process and/or product management. But are they really meaningless credentials that provide no value?
While a software-defined network can improve application performance and help ease administrative tasks, it can also create new vulnerabilities. Experts offer advice for security teams.
As artificial intelligence continues to make inroads in the workplace, the managerial reporting lines can get a bit murky.
Less than half of Fortune 500 CIOs surveyed said that their companies are using containers, suggesting that technology hasn’t gained steam in large enterprises. Why aren’t more IT executives embracing Docker and CoreOS?
Is a career focused solely on open source sustainable? Experts predict a wave of opportunities for IT pros with all-open-source résumés — in five years or so.
From wearables to appliances to e-readers, there’s no shortage of possible security holes when almost every device is connected.
To reach the best outcomes, both hiring managers and job candidates need to remain flexible during the interview process, and that's especially true in the winter months. Here are some tips to keep the interview process open and accommodating, whethe
Hilton Romanski, Chief Strategy Officer, lays out how the Cisco strategy team is organized, how it approaches innovation, discusses the acquisition of Jasper
As enterprises struggle to keep up with their internal demand for mobile apps, more are turning to rapid development workflows. What does this mean for security?
Savvy organizations are using social media tools to tap the brainpower of their staffs, and they’re using the feedback to build more innovative mobile apps.
When large IT organizations embrace open source software, good things can happen. And with any kind of shift in methodology, there are obstacles to overcome. When it comes to adopting open source, though, enterprises may longer have a choice.
Moving SQL Server 2005 data will be the easy part compared to the app migrations.
Unified communications services are gaining ground in the enterprise, but many businesses are only scratching the surface of what's possible with UC tools. Enter UCaaS.
These four tips, from Google, Microsoft and Forrester, can help CIOs and IT pros switch to Google for Work, Office 365 or any other new set of cloud-based productivity tools.
Political campaigns have always sought to shape their message to attract specific groups of voters. But big data analytics now makes it possible to create personal profiles of individual voters. And that is raising concerns among privacy advocates
Companies as diverse as Pitney Bowes, General Electric and Twitter are taking the plunge into machine learning. Here’s why.
Since it can encompass a wide variety of services and functions, ‘IT automation’ seems to be one of those terms that means different things to different people. Here’s a look at how it’s actually being used in the real world.
IT salaries rose 7.7 percent year-over-year in 2015, the largest leap ever. But is this growth sustainable?
Infosys asked thousands of millennials in several countries how they feel about the current and future tech job market. The disparity in results between younger workers in emerging and developing markets may surprise.
File sharing has become more common place, which means there are common threats that lurk in p2p traffic
Businesses are slowly starting to adopt Internet of Things technology. However, a survey from IT staffing firm TEKsystems shows that while leaders understand the impact of the IoT, overall confidence in its adoption is low.
Social media horror stories can be like the car wreck you can’t take your eyes off of. Here are some tips on how to defuse an incident at your company. Or better yet, how to prevent one from happening in the first place.
Experts in the technology industry look at the year ahead and what it holds for recruitment and retention. They also identify what tech skills will top the charts.
New services and pricing models make cloud computing more powerful, complex, and cheaper than it was a few short years ago
Mission-based organizations, including those helping the recent wave of Syrian refugees, are using big data to improve their response efforts.
Amazon does a great job with infrastructure, but securing your cloud applications and environment is up to you. Here's how
Companies putting big data initiatives in place report positive results, but most also say their business could improve by making better use of that data.
You can’t get it right all the time, and no one knows that better than the king of social media. Here are 12 examples of famous Facebook fails.
When it comes to gripes about IT, CIOs need to go back to basics to address the needs of their most important customers -- their internal users.
