Industry

IBM launches a customer experience practice

More than 100 IBM researchers will help clients identify better ways of interacting with customers and employees

FinFisher spyware seen targeting victims in Vietnam, Ethiopia

New research finds the surveillance spyware is spreading but may be used to spy on activists

Retailer hauls Visa to court over $13.3M fine for payment card data breach

Fine is illegal, unjustified and in violation of Visa's own policies, says Genesco

Addressing Android’s fragmentation seen as first job for Google’s Pichai

The Google executive needs to rein in the OS if Google is to see further success, say analysts

Facebook, Twitter called out for deleting photo metadata

The practice could make it harder for photographers to claim ownership of their work

Next-generation network solutions

Java’s security problems unlikely to be resolved soon, researchers say

Security experts think Oracle should have acted sooner to strengthen Java against attacks

NASA’s Inspector General paints bleak picture for agency projects, IT security

NASA budget constrains way agency handles missions, IT operations

Amazon drops price of Kindle Fire HD 8.9-inch to $269

Price drop is possible with increased volumes and sales to Japan and Europe

Lawmakers: Tougher computer hacking laws may be needed

Some hearing participants question whether a stronger Computer Fraud and Abuse Act is necessary