IT Leadership

Driving digital strategy with customer journey maps

Download this free Forrester Research report to learn how to optimize the customer experience by basing technology investment decisions on interactions from the customer’s point of view.

As third RSA Conference without ‘booth babes’ nears, no one seems to miss them

The IT-business gap remains

The 2017 State of the CIO reports finds that while IT generally still has control of the tech purse strings, business and IT leaders disagree about the CIO's role.

Insurance spin-out rides API-driven strategy

Allstate’s Arity spin-out has embraced an analytics-based platform strategy similar to those used by the likes of Uber and Lyft.

The State of the Colocation Data Center Industry

Rapid7 demystifies penetration testing

State of the CIO 2017: The new reality

The CIO role is integral to today's increasingly digital businesses, but transformational IT executives aren't necessarily shedding their functional responsibilities — get used to it.

4 tips for managing multiple teams

Managing multiple teams and personalities is no easy task, but with these four tips you can lighten the load.

How to root out bias in your data

Analytics is a top priority for savvy CIOs. But if implicit biases are hiding within your most trusted data sets, your algorithms could be leading you to make bad decisions. 

IT turns to employee resource groups to attract, retain tech talent

Affinity groups can bolster productivity and community among tech teams -- but only if they’re done right. Autodesk, Booz Allen Hamilton, Humana and others lead the way.