IT Leadership

itSMF conference must-go for ITIL, best-practice framework adopters

* itSMF USA conference should be on your list of must-go industry shows

Survey lifts lid on CIO data worries

How to hit pay dirt when overhauling IT processes

IT managers share tips for deploying ITIL and other best-practice frameworks.

Increasing adoption of ITIL is making resistance futile

Dark secrets, ugly truths: When ethics and IT collide

Forrester: CIOs see value in Web 2.0

6 ways to a more efficient data center

E-commerce, security issues challenge network firewall role

Jericho Forum ponders future role of traditional firewall

What is a business leader’s moral responsibility?

ISACA introduces IT governance certification

* Certified in the Governance of Enterprise IT