IT Leadership

U.K. MPs criticize secrecy in EDS system probe

Microsoft’s take on process development

* What Microsoft’s Operational Framework offers

Doing the compliance two-step

IT staffing increases

* Findings from the report, "U.S. IT Staffing Up, But Outsourcing Takes a Toll"

Mapping IT services to business processes

* Introducing the IT Infrastructure Library

Implementing ITIL

Make security personal

IT management blueprint gaining favor

* The Information Technology Infrastructure Library, or ITIL

BMC adds tool to track batch jobs

Red Hat names new CFO