Networking

ITIL offers help for network operations management

* Introduction to ITIL

CallWave pioneers ‘application centric’ phone services

* VoIP opens up a world of new features for all sorts of phones

Netcordia to improve VoIP monitoring

* Netcordia unveils VoIP add-on to NetMRI appliance

Industry consolidation rumors rampant in SBC/AT&T wake

* Also: Telecom spending predicting to rise through 2008; Nortel posts 2004 results

Sprint’s plans for 2005

Dell Q4 shipments, revenue up again

IBM rolls out low-end Unix box

MCI speeds response to network failures

* MCI says it has reduced network failure response time by 10 minutes/incident

‘Whisper paging’ comes to IP telephony

* ‘Whisper paging’ is a legacy feature coming to IP PBXs

MasterCard offers SMS to detect credit card fraud