News

Switchboard routes multichannel support calls

UBC saves $8 million, cuts paper waste by quarter

Six Easy Pieces: How to Do Cost of Ownership Analysis Better

Questions You Need Answered Before Going Cloud

BlackBerry Battery Tips: How to Make Smartphones Last Longer

Informing victims of identity theft

Valuable resource from Foley & Lardner and Eversheds

Data breach costs top $200 per customer record

Ponemon Institute's annual study says overall organization cost per incident rises to $6.75 million

HP unveils extensive security services package

HP's Security, Compliance and Continuity Services portfolio offers application, identity and access management security services

Juniper, Polycom team up for telepresence

Another alliance in response to Cisco/Tandberg?

China rejects accusations on Google hack, Internet freedom

The statements add to US-China tension over censorship and alleged hacking attacks on Google

HP to distribute music service on PCs in Europe

Omnifone's MusicStation Desktop software will be pre-installed on 16 HP models

Cisco shifts focus to China from Japan in Asia reshuffle

Japan's status at Cisco took a hit in the reshuffle

Gates frets over aid, sees R&D as vital to energy in letter

Bill Gates loves his new job at the Gates Foundation

Life after Windows: What happens to tech if Microsoft dies

Netezza launches Skimmer data appliance, teases two more

Skimmer is less expensive than current model, future appliances to deliver real-time analytics

FAQ: What we don’t know about the Apple tablet

Everyone expects Apple to unveil the next great thing Wednesday; here's what we know, or don't, about the device.

Study: CISOs Keep Breach Costs Lower

Apple ‘iSlate’: IT pros ready to buy, if the price is right

But it probably won't be adopted for enterprise mobility

Big News Coming from Major IT Players This Week

Using Predictive Analytics to Tap More Profitable Customers

Researcher to reveal more Internet Explorer problems

Exploiting four or five features in IE could compromise files, says Core Security Technologies

New TechNet CEO: Expanding access to tech is priority

Ramsey sees his new lobbying job as a way to marry private and social innovation

Sandia tests supercomputer virtualization

High-performance computer virtualization could provide more bang for the buck, researchers contend

Help desks under siege

Hit hard by the recession, corporate help desks remain woefully understaffed, with little relief in sight.

Port of Los Angeles Fights Crime With Mobile Video

Pope to priests: Go forth and blog

YouTube-era pontiff urges priests to send their message through 'modern' digital media

Experts spot Apple tablet in the wild running iPhone apps

Mobile analytics firm Flurry says data shows Apple's testing tablet on Cupertino campus

5 Things You Need to Know about Platform as a service

Business Technology Management Challenges

Talend reveals open-source MDM

The technology provides an alternative to proprietary master-data-management tools

Gold Smartphones 30% Off: BlackBerry, iPhone 3GS, Nokia E72

Cloud storage hype: Customers not buying it

Forrester study casts doubt on cloud storage adoption

Internal Investigations: The Basics

Here are the basics of how to plan and conduct a successful internal investigation.

Google’s Android will surge in mobile OS wars, IDC says

68 million Android devices projected to ship in 2013, second only to Nokia's Symbian OS

Symantec touts NetBackup 7, Backup Exec 2010, ‘deduplication everywhere’

Backups can be managed globally

Google co-founders to unload stock in company

Page and Brill will shed 10 million shares, cutting joint stake from 59% to 48%

Google patches 13 Chrome bugs, adds extensions to Windows

Newest 'stable' build of browser 40% faster than predecessor, claims Google

Student facing $675K music piracy fine hopeful award will be lowered

A federal judge's decision to reduce damages in similar case gives reason to be optimistic, says Joel Tenenbaum

Google offers HTML APIs and browser extensions in Chrome

NZ school ditches Microsoft and goes totally open source

AccuRev offers agile ALM suite

Storage spending focused on data consolidation, fast ROI

TheInfoPro study finds 45% of Fortune 1000 firms plan to boost storage spending this year

Search engine use explodes in December

Google remains the market giant but Microsoft Bing, China's Baidu make year-end gains

With emotion, Sun’s long goodbye nears the finish

Schwartz reportedly may soon resign; Oracle to detail plans Wednesday

NASA space telescope quickly spots first asteroid

NASA WISE space telescope finds half-mile wide asteroid

Lotus bets the house on open collaboration plan

Lotus Project Vulcan is an effort to weave collaboration, BI, analytics into an open architecture

Cisco’s McCool sees growing data-center role

Midsized enterprises are embracing the company's UCS server platform more than expected, he says

Apple Tablet not necessarily on Verizon Wireless, analysts say

Expected device may run on both AT&T and Verizon 3G networks, sources say

Mozilla revs up Firefox 3.6 speed by 15%

Boosts new browser's JavaScript speed over predecessor, but still can't match Safari or Chrome

Java’s future uncertain under Oracle grip

Oracle may control Java more tightly than Sun did