* Bulletproof support and service delivery with ITIL
* Verizon Business touts deal with NOW Solutions
* Five areas where federal networks have carrier-class requirements
Department of Veterans Affairs awards $17.2 million contract for MPLS VPN services to AT&T
* Watch out for apps-aware hybrid and managed services
* NTT peering with more than a dozen carriers through four exchange points in the United States
* Talkster service designed to cut costs of monthly phone bills
Service provider Savvis will deploy Cisco's CRS-1 and 12000 Series routers
