* Windows XP Service Pack 2 drama
* Clarifications to last week's newsletter
* About the developer-forums.novell.com newsgroup
* Why policy datastores would benefit from a protocol for accessing policies
* Readers chime in on whether we need that much new software from Microsoft
* Older NetWare is still adequate for some users
* It's a small world in identity management
* "Windows Forensics and Incident Recovery"
* Novell and Sun employees wouldn't get on
* Do your senior bosses know what identity management is all about?