IT managers haven't always been the best listeners. Here are some strategies to consider, taken from the best and worst customer interaction stories heard at a recent conference.
Managed cloud service offers alternative to DIY or WAN optimization appliances.
Stealth appliance aims to protect sensitive data via enhanced encryption
Spikes AirGap, Invincea FreeSpace shine in test of eight specialized browsers
Catbird, Hytrust, TrendMicro and Dome9 all offer interesting approaches, but no one product does it all
Choosing between AirWatch, Apperian, BES 10, Divide, Fixmo and Good Technology depends on specific use cases
Passwords are a security weak link, but these products help shield passwords from attackers
