IT managers might not like agents, but say they’re often necessary
* HP's Network Node Manager i 8.0
Company upgrades products to automate processes and protect corporate resources residing on IBM z/OS systems
Network management vendor uses technology acquired with Crannog Software and Visual Networks to expand its reach into advanced IP application and network performance management.
Systems and security management vendor NetIQ unveils IT process automation platform at Interop.
The best practice framework promises more operational efficiencies and better service management, but ITIL still scares some.
TPI Q307 quarterly index finds U.S. companies signing smaller contracts and committing to shorter durations, but India-based providers see their Americas revenue grow.
A management strategy has to come hand in hand with an SOA deployment, industry analysts say
* Readers share thoughts on recent article about IT talent crunch
Network management vendor Opnet to add application performance management capabilities with Network Physics buy
