* 802.11e starts taking shape
* Adding value to VoIP with ‘presence’ technology
* Range of Wi-Fi alternatives for remote and small sites
* VoIP performance mgmt. architecture emerges
* Trapeze, Proxim target smaller sites
* Tempers flare at wireless summit
* WLAN switch market shifts
* Traffic-management decisions grow subjective
* Competition drives cellular improvements
* Endpoint security more important than ever