Free tool lacks sophisticated analysis, connectors to other programs, CMS Watch reports
Without programming skills, users can build online forms, company says
Sales avatars from IBM can work with client avatars up to the point of signing contracts and exchanging money
Taking e-commerce site in-house brings opportunity for large bookseller
Travel Authority goes from eight vendors to one for voice and data management
General Mills, Clorox, Procter & Gamble among early adopters
Better customer support in the works, vendors say
ThinkPlace Challenge designed to spur innovation and economic development
Global Services division reportedly the target, but analysts say layoff rumor inaccurate, ‘ludicrous’
